1.866.339.0871         [email protected]


For all orders, please either order with provided contact information below or by filling out the custom service order form attachments and e-mailing, mailing, or faxing it to us at the address provided. For custom monoclonal antibodies, custom polyclonal antibodies, custom protein expression services, or custom peptide synthesis please fill out the respective attachment. For all other products refer to the products purchase order form.

Product Order By phone: 510-860-4615, 1-866-339-0871
By FAX: 510-740-3625
By E-MAIL: [email protected]
By mail: Promab Biotechnologies, Inc.
2600 Hilltop Drive, Building B Suite C320
Richmond, CA 94806

Custom Service Order Order Forms (attachment)
Custom Monoclonal Antibody (MS Word)
Custom Polyclonal Antibody (MS Word)
Custom Protein Expression in E.Coli. (MS Word)
Custom Peptide Form (MS Word)
Products Purchase Order Form (MS Word)

Payment Methods
Purchase order numbers are required for all billed shipments.

Product Availability and Delivery
Your order will be shipped on the next business day once the order is received. Customers will be notified of any product unavailability immediately. Orders are shipped only on weekdays. Orders received by 12 pm PST on Monday, Tuesday or Wednesday should ship the following morning. Orders received after 12 pm PST on Monday should ship on Wednesday. Orders received after 12pm PST on Tuesday should ship on Thursday. All orders received after 12pm PST on Wednesday and any order received on Thursday or Friday should be shipped out on the following Monday. As always, weather conditions and holidays may delay shipments. You will be notified via email when your order ships.

Limited Product Warranty
Any product that does not meet the performance standards stated in the product specification sheet will be replaced at no charge. This warranty limits our liability to the replacement of the product. No other warranties of any kind, express or implied, including without limitation, implied warranties of merchantability or fitness for a particular purpose, are provided by Promab. Promab shall have no liability for any direct, indirect, consequential or incidental damages arising out of the use, the results of use or the inability to use any product.
All antibody products are to be used for research purposes only; NOT FOR HUMAN OR IN-VIVO USE